It’s a robust finding that people react differently to meat
depending on how it is labeled. In well-known experiments subjects rated ground
beef that was 25% lean as both higher quality and significantly less greasy
than ground beef labeled as 75% fat. And then in follow-up studies when
subjects were actually given samples to taste, the lean meat was preferred.
This classic framing effect is just
the tip of the proverbial iceberg. Psychologists and behavioral
economists have come up with an almost uncountable series of experiments in
which people are induced to rate or value
the same thing differently depending on how it is framed. You might
think: What could be more irrational? And you’d be in good company. Being
susceptible to framing effects is a standard example of irrationality in
textbooks, and there is a small industry of investment books explaining how
framing effects can severely damage your financial health.
But this is a situation where easy cases make bad law.
Outside the laboratory there are many situations where it is perfectly rational
to be influenced by how things are framed. And many situations, in fact, where
being able to frame something in
multiple ways is a powerful tool for understanding and making decisions. Here
are two examples.
SELF-CONTROL
Almost by definition, people have problems with self-control
when they want something that’s right in front of them more than they want a
long-term goal or project. You want the drink in front of you more than you
want tomorrow morning’s clear head and early start. But if that’s the case then
how is self-control even possible? Aren’t you always going to do what you most
want to do?
Framing and reframing is one good strategy. Rethink the
drink to take away its attractiveness. Focus on what foregoing the drink will
make possible. Remember the last hangover you had. Concentrate on what you want
to do tomorrow morning, and then reflect upon all the things that will become
possible if you make an early start.
People who are good at exercising self-control are good at doing all these
things. And really what they are doing is creating their very own framing
effect. They come to value the same thing differently depending on how it is
framed.
OVERCOMING POLARIZATION
Why is our political culture so divided? People often say
that the divisions are all on values issues. But actually, when you
drill down, values often span political and cultural divides. Gun control is a
so-called values issues, but both sides typically share the same basic values. Whether
you are an advocates of gun rights or of gun control, you care about freedom,
safety, and rights.
So where do the differences come from? In how they frame the
issues and the values. For one side, safety is personal safety and
self-defense. The other often understands safety as the safety of a community.
From that perspective, freedom is the freedom to live one’s life in an
environment where deadly weapons are regulated. Others see freedom as a private
sphere, surrounded by a line that the government cannot cross. The framing of
rights goes the same way – rights to possess, use, and defend property, on the
one side, and, on the other, rights to live in a society that values collective
security.
So how can the divide be crossed? The simple answer is that it won’t until we have learnt to frame things the way that others frame them. That means not just being able to see that complicated issues can be framed in different ways, but also being able simultaneously to feel the conflicting pull of multiple perspectives. And if they do this well enough, they will find themselves valuing the same thing differently in different frames. In other words – they will be creating their own framing effect This blog will explore these and many other examples, many of which also feature in my new book Frame It Again: New Tools for Rational Decision-Making.
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